Terms and Conditions – Privacy Policy


Company – Hopeness SAS (Unykeness)

Email address: hello@unykeness.com

RCS of Nîmes n ° 809 745 300

Address of headquarters : 7 rue des Abeilles 30000 Nîmes – France

VAT number: FR19809745300

Terms and Conditions for the products sold on the site https://unykeness.com

Owner of the website: Hopeness SAS (Unykeness)

CNIL declaration number of the site: 2112179

Director of the publication: Vanessa Pouppeville

Date of last update: 01.10.2017



Article 1 – Object

These terms and conditions govern sales by Hopeness on https://unykeness.com.


Article 2 – Price

The prices of our products are indicated in US Dollars all taxes included (VAT and other taxes applicable on the date of the order), unless otherwise indicated and excluding processing and shipping costs.

In case of order to a country other than metropolitan France you are the importer of the product concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums are not the responsibility of Hopeness (Unykeness). They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities.

All orders regardless of their origin are payable in US Dollars.

The company Hopeness (Unykeness) reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.

The products remain the property of the society of the company Hopeness (Unykeness) until full payment of the price.

Warning: as soon as you physically take possession of the products ordered, the risk of loss or damage to the products is transferred to you.


Article 3 – Orders

You can order :

  • On the Internet : https://unykeness.com

The contractual information is presented in English and will be confirmed at the latest at the time of validation of your order.

The company Hopeness (Unykeness) reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problem, or in case of difficulty concerning the order received.


Article 4 – Validation of your order

Any order appearing on the website https://unykeness.com assumes the adhesion to the present Terms and Conditions. Any confirmation of order implies your full and complete adhesion to the present general conditions of sale, without exception or reserve.

All data provided and the recorded confirmation will be worth proof of the transaction.

You declare to have perfect knowledge.

The order confirmation will be worth signing and acceptance of the operations carried out.

A summary of the information of your order will be communicated to you in PDF format via the e-mail address of confirmation of your order.


Article 5 – Payment

The fact of validating your order implies for you the obligation to pay the indicated price.

The payment of your purchases is made by credit card with SSL encrypted secure protocol or with your account thanks to the secure PayPal system.


Article 6 – Returns and exchanges

Hopeness (Unykeness) offers to customers a period of 30 days from receipt of your products to ask for a refund or an exchange. You will have to justify the reason of the refund/exchange.

Returns are to be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage to the product on this occasion may be such as to defeat the right of withdrawal.

The return costs are your responsibility.

In case of a refund, the company Hopeness (Unykeness) will refund the sums paid, within 28 days of the notification of your request and via the same means of payment as used in the order

The offer of returns and exchanges does not apply to the supply of goods made to the consumer’s specifications or clearly personalized.


Article 7- Availability

Our products are offered as long as they are visible on the website https://unykeness.com and within the limits of available stocks. For non-stocked products, our offers are valid subject to availability at our suppliers.

In case of unavailability of product after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.


Article 8 – Delivery

The products are delivered to the delivery address indicated during the order process, within the time indicated on the order confirmation page.

In case of delay of shipment, an email will be sent to inform you of a possible consequence on the delivery time which has been indicated to you.

In case of delivery by a carrier, the company Hopeness (Unykeness) can not be held responsible for late delivery due to unavailability of the customer after several proposals for appointments.

In the case of a delivery outside the European Union, additional taxes can be applied by the customs at the entry of the country of the recipient of the delivery. These taxes are the responsibility of the person receiving the order.


Article 9 – Liability

The proposed products comply with the French legislation in force. The responsibility of the companyHopeness (Unykeness) can not be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order.

In addition, the company Hopeness (Unykeness) can not be held responsible for damages resulting from misuse of the purchased product.

Finally the responsibility of the company Hopeness (Unykeness) can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.


Article 10 – Applicable law in case of disputes

The language of this contract is English These conditions of sale are subject to French law. In case of dispute, the French courts will be the only competent.


Article 11 – Intellectual property

All elements of the site https://unykeness.com are and remain the intellectual and exclusive property of the company Hopeness (Unykeness) or third parties who have authorized Hopeness (Unykeness) to exploit them. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. Any simple or hypertext link is strictly prohibited without the express written consent of Hopeness (Unykeness).

The exclusive reasons for the products indicated as such in their description are the intellectual and exclusive property of Hopeness (Unykeness). Any natural or legal person copying all or part of these designs is liable to prosecution.


Article 12 – Privacy Policy

The company Hopeness (Unykeness) reserves the right to collect personal information and personal data about you. They are necessary to manage your order, as well as to improve the services and information we send you.

They can also be forwarded to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

This information and data is also kept for security purposes, in order to comply with legal and regulatory requirements.

In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data about you, directly on the website.